The steps for order processing and delivery are divided into two parts:
- Processing time: Order verification, tailoring, quality, check and packaging. All orders are usually dispatched within four days after the order is placed and payment is received.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination and will vary according to the place you reside and all depends on the carriers.
- Shipping usually takes 5-10 business days for delivery.
- Please send a message if it has not been received after 20 business days.
*Because of the great amount of sales in end November , December and January we expect a delay on every order.
*Because of the great amount of sales in end November , December and January we expect a delay on every order.
New Zealand
- Standard Shipping usually takes 7 to 17 business days for delivery.
- Standard Shipping usually takes 7 to 17 business days for delivery.
- Express Shipping usually takes 4 to 9 business days for delivery.
Depending on the volume of orders we are receiving, your shipment may take longer than usual. Rest assured, we are working hard to get everything out ASAP.
We know it may be frustrating to wait longer than expected for your order, but the one thing we don’t want to do is sacrifice is the quality of our products. Thanks for understanding.